Current
Head of IT
Vox Media- Own and drive all aspects of IT service desk operations, ensuring seamless, high-impact support across the organization.
- Lead and develop an 8-person IT team, setting the vision, strategy and execution for top-tier service delivery.
- Architect and implement scalable IT support frameworks that enhance efficiency, reduce downtime and optimize the employee experience.
- Enforce best-in-class IT policies, security standards and process improvements to maintain a high-performing, resilient environment.
- Lead major technology initiatives, improving automation, self-service capabilities and proactive issue resolution.
- Foster a culture of accountability, innovation and continuous improvement, ensuring the IT team operates at peak performance.



